Privacy Policy & KVKK Information Notice

1.Data Controller

Personal data received in connection with inquiries submitted through this website is primarily processed by:

AgniVent Havalandırma Sistemleri Sanayi ve Ticaret Limited Şirketi acts as the primary data controller for contact and quotation inquiries received through this website.

Where an inquiry relates to products, suppliers, projects or transactions handled by our US entity, relevant information may also be transferred to and processed by:

AgniVent LLC may process such information as a separate data controller where necessary for handling the relevant inquiry, project or transaction.

2.How Our Contact and Offer Request Forms Work

The Contact Us and Offer Request forms on this website do not directly transmit or store the information entered into them.

The information you enter is processed locally in your browser solely for the purpose of preparing an email in your default email application.

When you click the relevant button, your email application opens with a prepared message. No inquiry is transmitted to AgniVent unless you choose to send that email yourself.

Once you send the email, AgniVent receives and processes the information contained in your message.

3.Personal Data We May Receive

If you choose to send us an inquiry, we may receive personal and business contact information including:

• Name
• Company name
• Job title, where provided
• Email address
• Telephone number
• Country or location information, where provided
• Information contained in your message
• Product specifications, part numbers and project information
• Drawings, photographs, nameplates and other documents or files you choose to attach

Please do not provide personal information that is unrelated to your business inquiry.

4.Purposes of Processing

Personal data received through business inquiries may be processed for the following purposes:

• Responding to inquiries and requests for quotation
• Preparing and following up commercial offers
• Communicating regarding products, projects and technical requirements
• Identifying suitable products, spare parts, manufacturers or suppliers
• Obtaining technical information, pricing and availability
• Evaluating technical and commercial requirements
• Managing pre-contractual and contractual business communications
• Coordinating sourcing, logistics and supply activities
• Maintaining appropriate commercial records
• Complying with applicable legal, accounting, regulatory and compliance obligations

5.Legal Basis for Processing

Personal data may be processed where necessary:

• To take steps at your request before entering into a contract
• For the performance of a contract
• To comply with applicable legal obligations
• For the legitimate interests of AgniVent in responding to business inquiries, managing commercial relationships and conducting its business, provided that such interests do not override your fundamental rights and freedoms

Where applicable law specifically requires consent for a particular processing activity, such processing will be based on your consent.

Submission of a business inquiry does not constitute consent to receive unrelated marketing communications.

6.Sharing of Personal Data

Where necessary to handle your inquiry, relevant information may be shared with:

• AgniVent LLC in the United States
• Manufacturers
• Suppliers
• Technical and engineering partners
• Logistics and transport providers
• Professional advisers
• IT, email, hosting and other service providers supporting our business operations
• Competent public authorities where required by applicable law

For example, where an inquiry concerns a specific industrial component or technical solution, relevant information may be shared with a manufacturer or supplier in order to obtain technical confirmation, availability, pricing or a commercial quotation.

AgniVent aims to share only the information reasonably necessary for the relevant purpose.

7.International Transfers

AgniVent operates internationally. Handling an inquiry may therefore require personal data to be transferred outside Türkiye and, where applicable, outside the European Economic Area.

This may include transfers to AgniVent LLC in the United States as well as to manufacturers, suppliers, technical partners or service providers located in other countries.

International transfers will be carried out in accordance with applicable data protection requirements, including the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR).

Where required by applicable law, appropriate legal safeguards will be used for international transfers.

8.Data Retention

Personal data will be retained only for as long as reasonably necessary for the purposes for which it was received.

Relevant correspondence and business records may be retained for longer where necessary for contractual, accounting, tax, compliance, dispute-resolution or other legitimate business and legal purposes.

When there is no longer a valid purpose or legal basis for retaining personal data, it will be deleted, destroyed or anonymized in accordance with applicable law.

9.Data Security

AgniVent implements appropriate technical and administrative measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, destruction or unlawful processing.

However, no method of transmission over the internet or communication by email can be guaranteed to be completely secure.

Users should avoid sending sensitive personal information that is not necessary for the relevant business inquiry.

10.Website Technical Data

The Contact Us and Offer Request forms themselves do not transmit the information entered into the form to AgniVent.

The website infrastructure may nevertheless process limited technical information necessary for delivering, maintaining and securing the website, such as:

• IP address
• Browser type
• Device information
• Request timestamps
• Server logs
• Technical error and security information

If analytics, advertising cookies or other non-essential tracking technologies are introduced, this Privacy Policy and, where required, the website's cookie controls will be updated accordingly.

11.Your Rights under KVKK

Under Article 11 of the Turkish Personal Data Protection Law No. 6698, where applicable, you may have the right to:

• Learn whether your personal data is being processed
• Request information regarding such processing
• Learn the purpose of processing and whether your data is being used in accordance with that purpose
• Learn the third parties to whom your personal data has been transferred in Türkiye or abroad
• Request correction of incomplete or inaccurate personal data
• Request deletion or destruction of personal data where the applicable legal conditions are met
• Request notification of corrections, deletion or destruction to third parties to whom the data has been transferred
• Object to a result arising against you through analysis of your personal data exclusively by automated systems
• Claim compensation where you suffer damage as a result of unlawful processing of your personal data

12.Your Rights under the GDPR

Where the EU General Data Protection Regulation applies to the processing of your personal data, you may also have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete personal data
• Request erasure of personal data where the applicable conditions are met
• Request restriction of processing
• Object to certain processing activities
• Receive your personal data in a portable format where applicable
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with the competent data protection supervisory authority

The availability of individual rights depends on the legal basis and circumstances of the relevant processing activity.

13.Contact and Exercise of Rights

For questions regarding this Privacy Policy & KVKK Information Notice or to exercise applicable data protection rights, please contact:

Please provide sufficient information for us to identify your request and the relevant communication or business relationship.

We may request additional information where reasonably necessary to verify the identity of the person making the request.

14.Updates to This Policy

This Privacy Policy & KVKK Information Notice may be updated from time to time to reflect changes in our website, business processes, data processing activities or applicable legal requirements.

The current version will always be published on this website.